WHATSAPP SUITE
An AI teammate living inside WhatsApp.
- Role
- AI + Automation
- Timeline
- 3 weeks
- Stack
- AI Agents · WhatsApp API · n8n
WhatsApp Suite
AI agent · online
Hey! Is my order on the way?
21:04
AI agent
Yes — your rider is 6 minutes away. Want a live tracking link?
21:04
Yes please!
21:05
Done — tracking link sent. Reply STOP anytime to talk to a human.
21:05 ✓✓
OVERVIEW
WhatsApp Suite puts an AI agent inside your business's WhatsApp number. It answers common questions instantly, qualifies leads, runs broadcast and follow-up campaigns, and syncs every conversation into your CRM.
THE PROBLEM
Chatbots that trap users in menus get abandoned — and an AI that confidently answers wrong damages the brand. The agent needed to know what it knows, and hand off to a human the moment it doesn't.
WHAT I BUILT
The agent answers only from your own content — prices, policies, FAQs — and scores its confidence on every reply. The moment it's unsure, the chat lands in a human inbox with full context, and the AI learns from your team's answer.
Key features
Answers come only from your own content. It can't make things up.
The moment the AI is unsure, your team takes over — full context included.
Send offers to thousands and see exactly who read and replied.
Two-way sync of contacts, tags and conversations
The design
Every project gets its own mini design system — palette, type and components defined before the first screen is built.
Color palette
Chat green
#25D366
Deep teal
#075E54
Bubble
#ECE5DD
Ink
#111B21
Type & components
General Sans
paired with Space Grotesk for UI text
Under the hood
100%
of answers come from content you approved
instant
human handoff the moment the AI is unsure
2-way
CRM sync — contacts, tags, conversations
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